Payments withheld from buyers | Members help members

chri925947 · 2026-03-23T15:33:18.751000Z

Hello. I currently have a big problem...I sold and shipped a smartphone, but out of ignorance without tracking. The buyer already received the smartphone on Saturday, but eBay is still withholding the money...A) why? And b) how long do I have to wait for the money to be released? Because since the buyer of the smartphone received the phone, he hasn’t even communicated anymore whether he sent a shipping confirmation to eBay. And I urgently need the money. That’s not so great for me.

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Payments withheld from buyers | Members help members | eBay Germany