Restricted access to purchases | Members help members

industrymall_gmbh · 2025-09-15T09:47:04.593000Z

Hello everyone,we currently have the problem that our eBay account has apparently been restricted, which especially affects purchases via best offers. After speaking with our account manager, it seems this is because we have repeatedly bought items that may have been classified as products for things like drone building, for example. In addition, the fact that the purchases are being made from another country while the company is registered in Germany could also have been considered suspicious.eBay support said that such restrictions cannot be lifted and can only be bypassed by using a second account.Has anyone here had similar experiences? Is there maybe still a way to get the account fully unlocked again? Or is using a second account really the only solution?Thanks in advance for your feedback!

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Restricted access to purchases | Members help members | eBay Germany