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Restricted account
Hello, I’m getting a message that I’m not allowed to sell with my business account. But I don’t have a business. Please help. Thanks
501do
Posted Aug 11, 2026 at 7:36 AM · Edited Aug 11, 2026 at 7:36 AM·Last reply Aug 11, 2026 at 2:10 PM
3 comments
alena@ebay
MentorAug 11, 2026 at 2:10 PMHello @501do regarding this, I’ve sent you an email to the address you have on file.
Thanks for tagging @perfect-sally 😘
Best wishes
mia@ebay
MentorAug 11, 2026 at 11:26 AMHello @501do ,
Thank you very much for your message.
I have forwarded your request to the relevant department. As soon as we receive a response, we will get back to you.
Since your customer account has not been used for some time, I recommend that you check your personal data in the meantime. For example, a VAT identification number has been stored here that has not been confirmed by the Federal Central Tax Office. Please check this once under your personal data. https://www.accountsettings.ebay.de/profile
@perfect-sally - Thanks for the tag
Best regards
Mia
perfect-sally
MentorAug 11, 2026 at 8:27 AM · EditedIs this the account you’re writing from here? I don’t see a business account there either.
But since you haven’t sold anything for ages, the account could still be restricted.
An ebay employee is taking a look at it and will get back here.
Hello @mia@ebay would you be so kind? Thanks so much