Restricted account because of offering counterfeits, which are demonstrably not counterfeits | Members help members

la.grande.dame · 2026-01-12T10:25:29.054000Z

Hello,Now my account on eBay has been restricted for the second time because I am supposedly offering fake Chanel perfume samples. The first time, I spoke with a customer service representative. Unfortunately, I couldn't understand him and he obviously couldn't understand me either, since he kept rattling off the same phrases over and over. A few weeks ago, and again today, I sent eBay customer service an invoice from Chanel as proof that I received exactly the samples I offered together with a shipment from the Chanel online shop. These samples are listed on the invoice. The category in which I listed these samples is also absolutely correct. How can I defend myself against these unjustified accusations? Thank you very much in advance for your help!

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Restricted account because of offering counterfeits, which are demonstrably not counterfeits | Members help members | eBay Germany