Setting ads in the app hasn't been working for days | Members help members

kekemu38 · 2026-01-30T11:53:20.818000Z

Hello everyone,I've had a reproducible problem with the eBay app for a few days now and wanted to ask whether others are having this too or whether there is any info about it.Situation:– On a PC in the browser I can create and list offers completely normally.– In the eBay app (mobile), however, I can't• create any new offers• edit any existing offers• list any "similar items"Instead, I always only get the message:"An additional step is required for items in this category"But no fields are shown that you could fill in.Important: Even offers that were created correctly on the PC can't be edited further or copied in the app.eBay support hasn't been able to help me so far and only said it would be passed on internally.Question:Does anyone else have the same problem?Is this a known bug in the eBay app (e.g. since the new mandatory information/product safety)?Thanks in advance!

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Setting ads in the app hasn't been working for days | Members help members | eBay Germany