Electrical device failed in less then a year seller doesn't answer | Members help members

stevenkollbaum · 2026-06-21T12:03:08.477101Z

I bought a smart plug from a seller and the smart plug broke in less than a year. I tried to contact the seller but they are not answering.I tried to get in touch with eBay directly but the AI does not allow me to get in touch with a real human. I made no purchase in the last 90 days, it says.How the heck should I get this resolved then if I cannot even send a message to eBay. I tried the report function but no one is answering. The seller didn't answer in 3 weeks.Where I live, there is a legal minimum for a warranty of electrical devices. Any ideas of what to do?

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Electrical device failed in less then a year seller doesn't answer | Members help members | eBay Germany