Email "High rate because not as described" | Members help members

simplethinking · 2025-12-26T20:16:48.715000Z

Hello and Merry Christmas, since EBay is also sending out such awesome emails at Christmas like " your rate of item not as described for the period from Dec. 01, 2024 to Nov. 30, 2025 is high or very high". I have a question. How can you dispute it when buyers return items for "not as described" even though that's not true? They can return the goods anyway. It is often selected as "not as described" even though it isn't true. A reason, or what is not as described, is apparently not even being asked. Since this is included in the rate, I would like to know whether you can dispute false reasons. Similarly, "defective" even though it is not. Some buyers probably think that this is the only reason they can return it with. Which may perhaps be true for private sellers, but does not matter for commercial sellers, since they always have to take it back.I am asking because, with a very high rate, EBay charges much higher fees.And that because buyers may simply choose what they are on the "safe" side with, out of ignorance. Where can I actually find this rate "not as described"? The links in the email don't lead there... Have a nice weekend Alfred P.S. to EBay: next time don't send negative emails at Christmas.

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