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Summary: goggi333 reports a problem in which a seller canceled the purchase due to alleged non-payment and sold the items elsewhere. The seller ignored goggi333’s note about a ten-day absence, which resulted in a delayed payment. As a result, goggi333’s eBay account was suspended, and the person is looking for solutions to have this suspension notice removed. voli-maus and perfect-sally respond, emphasizing the need for prompt payment and pointing out that eBay does not make exceptions for absences.
Due to an alleged non-payment, the seller canceled the purchase
and later sold the items elsewhere.
The seller ignored my note that, because of a ten-day absence, I would only be able to pay later
via PayPal. Even a
clarification didn’t help. eBay has now suspended my account and so
another purchase is not possible. At the same time, though, eBay is processing
my complaint about the former seller.
QUESTION: how can I have the suspension note deleted?
perfect-sally
Mentor2 weeks agoIf you buy something, then it has to be paid for within 4 days at the latest, and if you can buy, then you can also pay. If you can buy while you’re away, then you can surely also pay, and eBay doesn’t care whether you’re away if the purchase was made anyway.
The seller has simply set in his settings that unpaid purchases will be canceled within a certain period, and rightly so. Nothing gets deleted there!
voli-maus
Mentor2 weeks ago · EditedHello @goggi333 ,
if I buy something, then I pay immediately.
If I sell something, I expect the buyer to pay promptly.
Can you only no longer buy / bid with this seller, or can you generally no longer buy/bid?
8 ! bid cancellations in 12 months is quite a number in itself.