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Experiences with electronic shipping notifications without shipment
Summary: edgod_87 expresses concerns about electronic shipping notifications that do not result in actual package deliveries, which leads to confusion about arrival times. They ask the community whether others have had similar experiences and are looking for tips on how to deal with this situation, as well as what support they can expect from sellers or eBay support. They look forward to the responses and advice from other members.
Hello everyone,
I’ve noticed that some packages are reported electronically, but then apparently don’t get processed any further. That often leads to confusion and uncertainty about when the order will actually arrive. I’m interested in whether other members have had similar experiences.
How do you handle situations like this? What steps do you take to solve the problem, and what support do you expect from sellers or eBay support?
I look forward to your insights and tips! 😊
perfect-sally
Mentor1 month agoThen tell us what kind of packages you mean.
What you’re describing here, I only know from small parcels, and with those you shouldn’t be surprised since they don’t have tracking and of course also no proof of delivery.
With “real” packages with a tracking number, eBay tracking can (and often does) lag behind. But if you track it directly with the shipping provider, you can see what’s actually going on.
You should expect the seller to only ship with tracking, since they’re at a disadvantage if the package (small parcel) doesn’t arrive or is supposedly not delivered. A seller should always have proof of shipping and delivery.