Reachability of eBay customer service - without AI | Members help members

handschlag1 · 2026-06-21T08:28:37.627527Z

Ebay customer service representatives are unreachable - despite the greatest efforts. The AI brushed me off very unprofessionally; it doesn't understand problems outside the usual ones. They keep asking the same thing over and over without understanding the problem. After that, you have the option of calling Ebay - but again, it's only the AI on the phone, which doesn't understand the problem.A callback or a call from a representative is no longer possible either. You can only deal with the AI - then the whole game starts all over again. By now I'm so annoyed that I'd most like to cancel my Ebay account - after more than 20 years!

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Reachability of eBay customer service - without AI | Members help members | eBay Germany