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No credit is shown even though it says available
Summary: igel2027 had concerns about their eBay sales showing as completed but with no available balance. perfect-sally and petersmodellbahnstuebchen suggested checking transaction status under 'Payments', but igel2027 found those sections empty. selina_b@ebay clarified that some payments are being held and will be released soon, while samantha@ebay explained that fees might have been deducted from the earlier amounts. igel2027 thanked everyone and speculated about potential account issues but decided to wait for resolution.
Hi I sold a few things and it says completed and available in eBay balance but it isn’t also Sales and transactions are empty only sold items where payment is still pending.question where did my money go
samantha@ebay
Mentor6 days agoHello @igel2027
The two amounts have already been released, but they were offset against the costs of the newer items, meaning listing fees and postage.
You can follow everything exactly in the overview.
Best regards
Samantha
igel2027
OP6 days agoYeah, I thought of that too, but that doesn’t explain why it says 0 sales and a balance of 0. Actually there should be a few euros there, not a big deal because of the few cents, but I’d still like to understand it. I need to check whether the 0:0 went through or whether it was even still debited 😅. Oh boy, I’m realizing that blind selling isn’t quite that easy after all 🧠. Thanks for the friendly help, everyone. I’ll just wait and see for now. I read that logging in with an Apple Account can go wrong, but I didn’t really understand it. Because of my name change, a parallel account could have been created. Don’t know if that applies. Thanks anyway, everyone
selina_b@ebay
Hello @igel2027 .
Thanks a lot for your post.
At the moment, you only have withheld payments. One will be released on 07.08., the other on 08.08.. Please be patient a little longer here.
@perfect-sally Thanks a lot for tagging 🤗
Best regards
Selina
igel2027
OP6 days agoTrue, but the older ones are all gone. I know the new ones still need some time. Approved since the 5th
igel2027
OP6 days agoMoney has supposedly been available in the eBay account since 5.08
igel2027
OP6 days agoIt says the amount in the eBay account is available from 3.08 and 5.08. done then, but under credit it says 0 and also 0 sold items
petersmodellbahnstuebchen
Mentor6 days agoHi @igel2027
You’ve only been registered with Ebay for a short time. So it can definitely take a bit longer for the balance to become available.
As @perfect-sally already wrote, take a look under "Payments - All transactions".
Best wishes from the Baltic Sea
Peter
igel2027
OP6 days agoI have there it says completed, available in eBay credit. But it isn't, and it also says 0 sold items. Thanks for your effort
perfect-sally
Mentor6 days ago@selina_b@ebay is taking a look and will get back here.
Thanks 🤗
igel2027
OP6 days agoWhat did you actually mean by that? Was it not right to write it here? Have a nice evening
perfect-sally
Mentor6 days agoHave you checked under Payments? What does it say there? Possibly withheld?
igel2027
OP6 days agoEverything is empty there. Nothing withheld or anything else. Just gone😅