Extremely low selling limits despite a business account and active sales | Members help members

rom.ros_0 · 2025-12-17T16:10:19.503000Z

Hello everyone,we operate a German eBay seller account for a company with an existing history.The account is managed by an authorized user with the appropriate permissions.At the moment, however, the selling limit is only 10 active listings.One successful sales transaction has already been completed, and there are over 300 products ready to be listed.For a business account with a history, this limit seems very low to us and is blocking further sales growth.When we try to request a limit increase or contact support, we also run into a verification problem.A German phone number is required, even though the company and the account manager are not based in Germany.So our questions are:What criteria are used to set the initial selling limits for business accounts?How can a limit increase be requested if the account is managed from abroad?Is there an alternative to phone verification, for example via the company owner or company documents?Thank you in advance.Maybe an eBay moderator can help here.

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