Case closed on eBay | Members help members

lonnykatze · 2026-02-01T06:14:01.743000Z

Hello,At the beginning of January 26, I sent back a few hoop earrings that were too small, on my own initiative. They arrived too, but the seller complained that thecertificates for the stones were missing. In his view, that devalued them. He said he would be on vacation until the beginning of February. In the eBay system, I couldn't indicate anywhere that I had sent the hoop earrings because I didn't use the offer of free labels. And consequently, the hoop earrings were considered not sent. Since Jan., the case has now been closed - apparently once and for all.The seller no longer responds, and eBay is otherwise unreachable as well. What can I do now? After all, it's about 370 euros.Has anyone ever experienced a similar case? Thanks in advance for your help. eBay is driving me up the wall at the moment.lonnykatzelonnykatze

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