Incorrect case decision by eBay | Members help members

firstdownussports · 2025-12-10T09:56:44.124000Z

The customer filed a case yesterday evening, around 10:00 p.m., making false statements.I was unable to respond; I couldn’t find any option.Okay, I think to myself, I’ll do it today.Which was then no longer necessary, thanks to an Ebay decision in favor of the buyer this morning.Goods gone, money gone.I did file an appeal, but who knows ... Telephone support is apparently no longer available; the AI chat says "decision final"Anyone know some advice ?

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Incorrect case decision by eBay | Members help members | eBay Germany