Incorrect tracking number from the seller | Members help members

valerrik2005 · 2026-06-05T04:33:25.758000Z

Good day, I bought an item from Great Britain and two days later the seller added a tracking number which, according to it, the item had already been delivered after one day. At 10 p.m. the shipping notification was posted and by 10 a.m. it had already been delivered. Of course my postal code was not accepted so that I could view the shipment tracking. I wrote to the seller and asked for the correct tracking number. I received no reply, so I opened a case. According to eBay, I should wait until today for a response and then I could escalate the case. Now, this morning after waking up, I got the message from eBay that the case has been closed in my favor. That makes me sad and I ask for a review. According to reviews from other eBay buyers, this apparently does not happen for the first time. @alena@ebay You have already handled a similar case (I found that via search). Could you possibly take a look at case 5380441000 ? I don't know what to do anymore. Best regards and thank you very much

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Incorrect tracking number from the seller | Members help members | eBay Germany