Received the wrong item -> no response from the seller | Members help members

schell-70 · 2026-04-21T13:37:28.287000Z

Hello, we ordered 6 shock absorbers on 27/02/2026 via eBay and paid for them via PayPal. Everything was fine until the package arrived. Then a package came with a master brake cylinder. After that, the buyer was informed via the eBay chat. There we were confirmed in writing that something had been mixed up at the shipping center and that the correct goods would be sent to us. The error was therefore admitted. Since then the seller has been silent. A return via eBay was rejected and the case was closed, even though the evidence is clear. What can be done here? Thank you very much for your help.Martin

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Received the wrong item -> no response from the seller | Members help members | eBay Germany