Received the wrong item! | Members help members

stayla89 · 2026-01-05T09:17:44.189000Z

Good day Community,I have been an eBay customer since 2008 and have never experienced anything like this. I bought a 50m cable reel from Rangers. But I received one from commerderz without a safety switch, which would have been important to me and would justify the price of just under €70. What I received is without a safety switch and from a different, cheaper brand. I wanted a partial refund of €30, then the matter would have been settled for me, but neither eBay nor PayPal buyer protection could help me there. This is fraudulent intent on the seller's part; I would also involve my lawyer in this case because of fraud, but unfortunately it isn't worth it for €70. Because of this one transaction I will cancel my long-standing membership with eBay because eBay used to offer more buyer protection; despite eBay+ membership, now you're left hanging. Really a shame

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Received the wrong item! | Members help members | eBay Germany