Error in the calculation of items not sent on time. | Members help members

noveltycat2023 · 2026-07-01T14:34:38.226465Z

Error in the calculation of items shipped late.Since yesterday, the following has been shown in my Seller Cockpit;Defect rate 0.00% for 457 transactionsRate of items shipped late 3 of 117 transactionsCases closed without seller resolution 0.00% for 457 transactionsThat means the calculation is being made based on 117 transactions and not the correct 457 transactionsI tried to clarify the problem via Ebay's help page, but Iunfortunately can't get any further. Maybe I can get some help here.

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Error in the calculation of items not sent on time. | Members help members | eBay Germany