Error in location information in the eBay smartphone app | Members help members

tenchu187 · 2026-01-07T16:53:44.377000Z

Hello everyone,when I want to list an item for sale through the smartphone app, I get the same error message every time saying that the location information is incorrect and I can't change it either. I have already tried all the possible solutions I could find for this problem on the internet (app settings, location permissions, restart, reinstall, etc.), unfortunately without success. If I save the auction “for later” and then open it on the PC, I can see that the location there is wrongly set to America. On the PC, however, I can change the location and activate the auction without any problems. Unfortunately, I can't make this correction via the app, which makes listing items very cumbersome if you don't want to do it from a PC. Do you have any idea how I can permanently fix this problem? According to the internet, it is a known bug with the app. Thank you very much for your support.

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