Error message when returning

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Good day,

For about a week now, I’ve been trying regularly to return an item for a refund, and I keep getting this error message:

„•There was a problem

The error is not on your side, but on ours.

Please go back and try again.“

alkosc-0

Posted 1 month ago · Edited 1 month ago·Last reply 1 month ago

2 comments

verena@ebay

Mentor1 month ago

Hello @alkosc-0 ,

Thank you very much for your post!

I’d be happy to open the return request for you. Please send me the item number and the exact reason for returning the item.

Thanks for the tag, @perfect-sally ! ☺

Best regards

Verena

perfect-sally

Mentor1 month ago

Hello @alkosc-0

please state the item no. and an ebay rep will take a look and get back here.

@verena@ebay could you please have a look? Thanks :)