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tschekky · 2025-12-13T18:29:08.186000Z

Hello,after a very long time I’ve listed a few clothing items again, and for item no. 286987157830 I’ve now, completely unexpectedly and without any contact beforehand or afterward, received this negative review:"Never 58/60, much more like 54/56 or even just 56. Unfortunately, this is now fit for the bin. What a shame! If the size has already been removed, you could also have given the cm from A to A."Presumably this was written out of some kind of frustration, because the jacket doesn’t fit as hoped. For me, though, that’s not exactly fair or appropriate, because the size information was given to the best of my knowledge and belief (as mentioned in the description), is also generally in line with all the other comparable clothing items in this size category, and in this case was even explicitly given only as an approximate value (because there was no label anymore). Furthermore, I assumed that the pictures with the measuring tape could be helpful in assessing it.So I would have found it fairer and more sensible if the buyer had asked more specifically before purchasing when certain exact individual measurements are so important to them, or at least had contacted me - as offered in my profile - before leaving a negative review.I communicated this in a understanding and friendly way by eBay mail as well, but unfortunately received no reply at all.As the next step, I wanted to send the buyer a request to change the feedback via eBay, but with a reference to my mail under "Other reason" when clicking "Send request" I just keep getting the message over and over again:"Unfortunately, your request could not be sent. Please try again."What is that supposed to mean now, and what can I do?Do I just have to accept a review like this, or do I have a chance of having it deleted?I’m fully aware of the option to add an explanatory and factual follow-up comment, but I would have waited for the "10-day period" first anyway...Thanks and best regards,tschekky

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