Distance selling law does not apply on eBay | Members help members

hans-hermann_schmitz · 2025-10-29T07:40:23.365000Z

I had to find out that the Distance Selling Act does not apply to purchases on eBay, regardless of whether the seller is commercial or private.It is therefore not possible to return defective or unusable goods to the seller and get the purchase price refunded.The possibility of returning an item is consistently refused by eBay.I received an item that turned out to be unusable for me, I wanted to return it, but eBay refused, the seller could not be contacted, or does not respond to my inquiries about this.Something like this has never happened to me in mail-order shopping before.

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Distance selling law does not apply on eBay | Members help members | eBay Germany