Hypothetical buyer without address

Question

Hello Ebay community,For my sold item, only the shipping service within Germany is set in the shipping settings.The buyer is located in China. No address is provided or visible. The buyer did not select any shipping method. The item has not been paid for yet. I would like to cancel the purchase and list the item again. How is that possible? With which settings can I then prevent such a fictitious international purchase without an address? Thank you!

perfect-sally · Accepted Answer

First of all, you only see the delivery address once the item has been paid for anyway! And then you have to explicitly exclude all countries you don't ship to!You can't just cancel, you have a binding purchase contract. And even if a buyer has a location abroad, they could still have a delivery address in Germany.If the buyer hasn't paid after 4 days, you can cancel the purchase for non-payment.