Release of my sales proceeds | Members help members

pulda24 · 2025-09-26T09:19:53.549000Z

The following problem: Last Friday, I sold 2 items to an eBay buyer. I combined them into one shipment, he paid immediately, and I sent it off on Saturday morning, as requested, by registered mail. The registered letter was delivered, and on Tuesday the buyer left me 2 positive ratings. So far so good. But eBay won’t release the money, on the grounds that this only happens 3 days after delivery. On eBay it still says that the registered letter was sent but not delivered. HELLO!? It was delivered, as the buyer’s positive rating shows. I suspect the postal worker didn’t scan it upon delivery and so eBay is stuck. How does eBay find out that everything is in order, that I shipped on time, and that the recipient is satisfied? How do I get my money? I’ve sold several items, and with the others it worked without any problems. I hope you can help me or give me some advice!

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Release of my sales proceeds | Members help members | eBay Germany