? Warranty ? | Members help members

pumukel1a · 2026-02-04T08:41:22.685000Z

Heyto the question. You buy a TV receiver, so the goods should have a 2-year warranty. After 9 months, the remote control is no longer working properly. You contact the seller, he replies once, and with further emails from me, including good suggested solutions from me, there is only radio silence. Here on the platform I can also hardly find any help about this.Is there hardly any help here once a few months have passed, even though the new item has a 2-year warranty? I even suggested, since of course such a thing is annoying for the seller if there are warranty cases, buying another new device, for the TV set in the guest room, and to make things easier when buying it, to include a second remote control, and everyone could actually have been happy. Well, there’s just no response anymore. Incomprehensible to me.If after, say, 9 months there’s no help anymore, even though there is a 2-year warranty, that’s interesting to know if you ever buy expensive things that then stop working, and the seller doesn’t respond????

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