Changed rating not visible | Members help members

demontale · 2026-02-04T08:05:16.395000Z

Hello everyone! As a seller, I received a negative rating from a buyer. The issue was then resolved, and I submitted a request to eBay to change the rating. The buyer changed the negative rating to a positive one and sent me a screenshot as proof (see attachment). That was on January 30, but today is February 4, and the negative rating is still showing in my feedback (Buyer: I read that eBay carries out system updates with a delay of 24–48 hours. But five days have already passed! Can someone please help me solve this problem?

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