HelloAn item was promoted with the basic campaign. The item was bought. Now the buyer wants to cancel the purchase because, according to the listing, it is pickup only and no shipping. If I agree to this, do I still have to pay the fee even though the purchase did not go through. The buyer gets the amount paid back, and I am left holding the fee. Unfortunately, I can't find an answer to this on eBay, and so far I haven't received any answer from contacting eBay either.See photo&nb...

I have always been reimbursed this fee since then too. Keep an eye on it, sometimes the reimbursement is delayed.And in your screenshot I don’t see anything about any fees.

Base fee for the campaign due despite the buyer aborting the purchase | Members help members

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Base fee for the campaign due despite the buyer aborting the purchase | Members help members | eBay Germany