Received counterfeit Oral-B iO brush heads | Members help members

janamama · 2026-01-21T15:42:03.921000Z

Hello, I ordered clip-on brush heads for the Oral B iO at the end of December.Yesterday I put one on.I am sure that it is a counterfeit, because the brush head is very hard to attach and the brush is very loud in use and vibrates unusually strongly. The problem is that the buyer no longer exists.If I select the item, it says " This listing was removed due to a policy violation."That really suggests fraud.But I can't start buyer protection because I can't select the item.I also can't message eBay.What should I do next?

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Received counterfeit Oral-B iO brush heads | Members help members | eBay Germany