Received counterfeit item (perfume) | Members help members

brausewind25 · 2025-12-31T07:53:09.056000Z

Item was shipped from China and, in my view, is demonstrably counterfeit.Batch number is missing on the outer packaging and only a sticker was attached to the bottle.The scent is not even remotely similar to the original provided.Price reductions of 20% at first and then 40% were offered, which I declined and asked for a return.An address was given here, CHONG CHEN Adresse: Carl-Benz-Str.31-33, 60386, which has already been flagged several times as undeliverable.A request for the return label has also apparently been ignored so far.After a case was opened, it was decided within minutes that I should send the stuff back to China. If this is at my own expense, we're looking at around 30-40 euros here, since unfortunately no postal materials have been provided by the seller so far. The seller cosoae apparently no longer has any "brand-name" perfume on offer.Could one of the moderators please intervene here and regulate things, or is it already too late and are further steps outside of eBay necessary on my part? Thanks and best regards, and a good start to the new yearDave

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Received counterfeit item (perfume) | Members help members | eBay Germany