Purchased products are not listed on eBay | Members help members

goldmarie2212 · 2026-02-16T08:32:40.983000Z

I bought and paid for two products on ebay and received one of them. When I tried to find out what was going on with the second product, I realized that neither product is listed in my purchase account on ebay, which means I also can't submit a request about it because ebay always requires me to select the relevant product first. I've now contacted the seller directly, but I find it very concerning. Has anyone ever had this happen, and how do I get in touch with ebay if I don't have a product as the subject that I can select?

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Purchased products are not listed on eBay | Members help members | eBay Germany