Purchased goods not delivered one week after the promotion ended | Members help members

axl007 · 2025-10-30T14:37:44.768000Z

Dear Ms. Hartmann,no, I expressly object to your approach. You confirmed to me in writing that the goods had been shipped and that the Hermes freight company had been informed. Now, one week after the promotion ended and after the price of the refrigerator has doubled, you are suddenly arranging a return. This behavior appears deliberate and, in my view as well as according to eBay’s guidelines, is unacceptable.I insist on the delivery of the refrigerator I lawfully purchased. The goods are to remain at the specified location – I will pick them up personally. Ms. Wolf from the freight company informed me that the shipment was not sent back to you, but remains with me. You have also already taken note of this.Such a course of action is not to be expected from a company like Samsung. I therefore once again urgently ask you not to cancel the delivery and to leave the refrigerator to me as agreed.

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Purchased goods not delivered one week after the promotion ended | Members help members | eBay Germany