Withholding money after personal handover | Members help members

klara_24 · 2025-12-14T12:28:47.425000Z

Hello, I have the following problem. I sold my old phone on eBay, and the amount was withheld by eBay, probably because of the high price or because my account is very new or something.The phone was paid for through eBay, but I agreed with the buyer not to ship it but to bring it over in person.I handed the phone over to the buyer, but he probably has to confirm manually that he has received the device. Unfortunately, I can no longer reach the buyer via eBay.Is there a way for eBay itself to send a reminder to the buyer, not just me through the private messages? I’m afraid the buyer doesn’t really actively check those.Thank you in advance 🙂

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