Blocked eBay a

Question

I got an email from eBay saying that I should not send goods to a certain eBay account. I had to find out that it is about a person to whom I often sell, but each time with a different eBay name, but the same name and address. Now this person has bought from me again, but not under the blocked name. I should not contact him/her. How do I know whether it is only one account that is blocked or the person?? eBay AI, you can throw that in the trash for stuff like this.

Thanks in advance and sorry for my bad German! :)

the_set_card_man · Answer

Thanks for your help.

the_set_card_man · Answer

OK, then I'll send the cards out.

samantha@ebay · Answer

Hello @the_set_card_man You don't need to worry about that. We'll sort out everything else with your buyer. Best regards Samantha

the_set_card_man · Answer

Can I post the current account name here?

the_set_card_man · Answer

The cards are "Paid".

the_set_card_man · Answer

Whether I can send my cards to the seller.........can send to another eBay name, same address without getting "on my ass" because eBay said one account is suspended?

samantha@ebay · Answer

Hello @the_set_card_man

What exactly would you like to know? The purchase has already been cancelled and you can relist the item.

What exactly is going on with the buyer's account, I’m unfortunately unable to tell you for data protection reasons.

Thanks for the tag @bootyooty

Best wishes

Samantha

the_set_card_man · Answer

@melina@ebay Actually, it’s not about this item. The buyer has bought a lot of cards from me over the last few weeks. Most of the time I just look at the buyer and think, “oh, her again,” then after the email I noticed that she had always bought with a different account. There were no problems with money or with items not arriving. Now she’s bought some more cards and I don’t know whether I should send them off or not. Thanks for your effort.

the_set_card_man · Answer

265510490273 - DEB Player Card - 10-11 - Kai Hospelt - Grizzly Adams Wolfsburg #317 - SIGNED

melina@ebay · Answer

Hello @the_set_card_man Please write us the item number it’s about. @bootyooty Thanks for tagging us. Best regards Melina

bootyooty · Answer

@melina@ebay will take a look at this