Warranty, item defective after 7 months | Members help members

muschebubu · 2025-10-27T17:47:01.197000Z

Hello, I bought a dough cutter for the Thermomix at the end of March and used it 2-3 times a month to make bread dough. Unfortunately, it’s now broken, makes very loud noises and keeps jamming. Contacted the seller (China) on 10/10, he wanted the order number, I sent it, he found nothing, next he wanted the date of purchase, supposedly he still couldn’t find anything, sent a screenshot, since then there’s been radio silence. I was under the impression that commercial sellers have a warranty obligation. I’ve never had a case like this before, maybe someone knows how to proceed in such a matter, the AI definitely couldn’t help me. Regards

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Warranty, item defective after 7 months | Members help members | eBay Germany