Commercial provider refuses the 14-day right of withdrawal | Members help members

nokia-com2002 · 2026-03-12T15:30:49.014000Z

Hello everyone, I bought a slate slab from a dealer. He offers standard sizes in various dimensions. In the item description he explicitly states that custom-made items according to drawing are also possible. For custom-made items, there is no right of withdrawal But I took a slab in one of the standard sizes. The dealer refuses to take it back. My return was rejected by the dealer and there is no way to contact ebay. Clearly regulated under § 312g BGB. It can’t be that a commercial seller can sell on Ebay without a right of withdrawal. Regards Frank

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