Voucher removed from account despite being valid | Members help members

mannbaerspiderschwein · 2026-03-27T23:30:45.241000Z

Hello!I took part in the eBay Live promotion in February and received two €25 vouchers. I was able to redeem the first one easily, but there were complications with the second one. The seller sent me the wrong item. The seller told me to send the item back and confirm again. That should have made the voucher active in my account again. Yesterday, Friday, that was briefly the case in the morning. In the afternoon, the voucher was suddenly gone, even though it can be redeemed until 29/03.What’s especially frustrating from my point of view is that it was solely the seller’s fault.How do I get my second €25 voucher back?Thanks in advance!

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Voucher removed from account despite being valid | Members help members | eBay Germany