Shortly before the end of the 2-year statutory warranty, a small electrical device causes a short circuit and no longer works.Even when disconnected from power, an electrical residual charge was still noticeable.Seller was informed, statutory warranty claim asserted.Seller rejects the complaint, as the defect in the purchased item was asserted outside the 12-month period.In a follow-up message, I pointed out that my claim does not refer to a voluntary manufacturer’s warranty, but to the statutor...

Nothing at all about ebay... @hasepulle the warranty claims that a consumer is entitled to must be dealt with by the consumer themself with the seller and asserted there.ebay can of course write to the seller, but that doesn't change the rule and the seller can also simply ignore it. So you would have to take civil action against the seller in order to assert your consumer rights.

Dealer refuses statutory warranty | Members help members

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Dealer refuses statutory warranty | Members help members | eBay Germany