I need help, but where can I find someone? | Members help members

fis9815 · 2026-03-27T05:43:25.477000Z

Hello, I bought an item in red and wanted the same item in blue from the same seller, so I clicked "Buy It Now" on the blue one and followed the payment instructions just like I did for the red item.After that I checked my summary, and it only showed the red one as ordered, so I thought the payment for the blue one hadn’t gone through, and I clicked "Buy It Now" on the blue one again and paid again.But again the blue item wasn’t to be found in my purchases. However, on my bank account the amount had been charged three times.I opened the help pages, but there I always just get redirected to other help pages.The seller said that only the red item has been paid for on their end and that I should contact eBay, but how and where do I do that?I’m asking for help, I really want to buy the blue item too!

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I need help, but where can I find someone? | Members help members | eBay Germany