Repeated returns, with incorrect justification | Members help members

gamesorder · 2026-01-09T09:33:27.093000Z

As already mentioned in the title, we regularly receive returns in which something is complained about that, after thorough review, is not true.The reason for this is very simple - they do not want to bear the return shipping costs themselves.We would have the option of deducting these afterwards - when issuing the refund - but anyone who opens a return for false reasons will accordingly also have no hesitation in leaving a negative review if we make a deduction on our end.Is there any way to protect yourself from this - or from a negative review? Or does that depend on the content written?

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Repeated returns, with incorrect justification | Members help members | eBay Germany