Locked
Antworten können hier nur von erfahrenen Mentor*innen sowie der Person verfasst werden, die die Frage gestellt hat.
International shipping
Summary: samds44 is experiencing issues with setting up international shipping on eBay.de, despite registering through that site. They intended to ship from Belgium and set specific shipping rates for Belgium and other European countries, but these options are not appearing in their listings. bootyooty noted that the account seems to be on eBay.be, and selina_b@ebay (Selina) provided detailed instructions on setting up shipping tables and confirmed that the registration is on eBay.be. Despite assurances about the registration process, samds44 is puzzled about why their account is not associated with eBay.de as intended.
Hello, i made an account on ebay.de (germany) but i will be shipping from Belgium. I made a listing on ebay.de and want to set shipping for belgium to belgium for 7.50 euros and international (europe) for 17.5 euros. but the problem is i don't see any international shipping at my listing. i tried making a tabel for international and have belgium for 7.50 and any other countries for 17.5 but this also doesn't show up on my listing. how come i can't make new listings and send internationally? It is a new account and have not sold anything. I can't sell anything if i can only enable germany shipping
selina_b@ebay
Good morning @samds44 ,
thank you very much for your post.
The account you are writing with here is registered with eBay.bl, as @bootyooty wrote to you.
There are two ways to add shipping costs, which you can combine with each other:
If you create new listings or revise existing ones, you can add shipping details in the sales form:
Go to Sell on the eBay home page.
For international shipping select the flat rate option: same costs for all buyers.
Under create you can set the shipping cost table.
For shipping choose either worldwide or select location.
For shipping methods you can select the shipping option and the corresponding costs.
Under offer another shipping method you can then define additional delivery locations on request.
International shipping cost table:
You can find the shipping cost tables in your eBay user account.
Move your mouse over your username next to Hello at the top left on the eBay page.
Select account settings from the drop-down menu.
Scroll down to the "Sell" section and select shipping settings.
There, click in the row use shipping cost tables on Edit.
On the right side, in the drop-down menu create new select the domestic shipping cost table or international shipping cost table.
In the drop-down menu set shipping costs by select either item, weight or surplus .
Specify the shipping conditions for express shipping, standard shipping and economy shipping in the fields below.
After completing the shipping settings, enter the name you want to give this table in the table name field and then select Save.
As soon as the table name has been assigned and saved, the table name can be selected in the top field cost table .
@bootyooty Thanks for tagging me 😘
Best wishes
Selina
samds44
OP3 weeks agohello, thanks for the reply. I am pretty sure i registered using ebay.de but when i wanted to edit my account i needed to put an adress which is in belgium and ebay also forwarded me to ebay.be while doing that
bootyooty
Mentor3 weeks agoHello @samds44 the registration country can no longer be changed, you can believe Selina, she herself can view the registration country, the rest of us simply can't.
samds44
OP3 weeks agoI believe her, but how come it is not registered in germany? It’s weird because i am 100% sure i created it via ebay.de or is it because of the adress?
bootyooty
Mentor3 weeks agoThe competent and super-friendly eBay employee @selina_b@ebay 😘 will take a look at it sometime
bootyooty
Mentor3 weeks agoHey, are you sure you were registered on ebay.de, @samds44 ? 🤔
Your profile page doesn’t lead to ebay.de but to ebay.be
https://www.befr.ebay.be/usr/samds44
samds44
OP3 weeks agoI registered using ebay.de but when i wanted to edit my account i needed to add an adress so i put my belgium adress and ebay also forwarded me using ebay.be