Internal eBay error? Receiving item and message for untraded items | Members help members

hajob · 2026-02-07T14:40:38.239000Z

My username is hajob. Today I get a message from eBay (directly in eBay messages): "we are writing to you because your buyer informed us that he would like to clarify certain issues with his purchase of item 358165429563." That is not my auction - instead the seller is someone with the username - so it starts the same way as my username. At the same time, I received a Matchbox car from Hermes that I never bought or ordered, so it's surely exactly the same problem, just the other way around. What am I supposed to do? I've already contacted the seller of the watch, and all he writes back is "no idea" lol ... and contacting eBay - how ... HOW ... I've tried ... the chatbox won't let anything through. I don't think this is a fraud case, but rather a technical error at eBay related to usernames !!??

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Internal eBay error? Receiving item and message for untraded items | Members help members | eBay Germany