Accidentally clicked campaign, what now? | Members help members

henningheuser · 2026-04-17T10:46:03.396000Z

First of all, hello to everyone out there.I've been a private eBay member for over 25 years and would NEVER have expected this kind of behavior from eBay:After I auctioned off one of my Rolex watches as a seller in an auction starting at €1, the “buyer” only got in touch after a few days and said that his account had been from an employee ….. … . . blah, blah, blah, you know the rest. I then canceled the sale and wanted to list the watch again. Since I'm unfortunately already a bit older and also “lazy with keys,” I thought it would be easy to list the watch again. But it wasn't easy for me.So I asked eBay by phone for help with relisting, and the nice gentleman on the phone complied with this request.But just to be clear: I ONLY wanted to list the watch again for free!After the “nice employee” helped me over the phone through the relisting process, I thought everything was fine. I saw the watch in my eBay under my listings.And it was also auctioned off as expected.Then came the SHOCK: They kept over €700 in sales commission!!!I would have participated in a campaign!This happened WITHOUT my knowledge and without my intention!!!I think that something is “preselected” in the eBay sales form, which is then activated via the “List item” button.My objections, both by phone and in writing, were not accepted!Nor was my request to use the surely recorded phone call as help in clarifying the misunderstanding granted.That's not how you treat old loyal customers. If I have ever auctioned off something from my private possessions very rarely, it was always starting at €1.Always without a minimum price!I thought the “eBay idea” was great!But now …. … .. . . .

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Accidentally clicked campaign, what now? | Members help members | eBay Germany