Is a price reduction possible for a damaged item? | Members help members

p.schimmel · 2026-01-31T16:29:58.356000Z

Hello! Today I received an item from an international seller. It’s a comic that was also graded and encapsulated by the certification company CGC. Unfortunately, the plastic case was heavily damaged during shipping. I contacted the seller, and they told me that the international shipping from the ebay Shioping Center in the USA to me is not their concern and that I should contact ebay. Basically, I’d like to keep the item. However, to fix the damage I would have to send the comic to CGC so they can replace the plastic case. Is there any way to get part of the costs refunded, or do I have to return the item?

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Is a price reduction possible for a damaged item? | Members help members | eBay Germany