Purchases I did not make | Members help members

sandm_steff · 2026-04-10T05:00:16.676000Z

Good morning community,On April 7, I had 2 purchases in my account that I did not make. However, I noticed that I did not receive any purchase confirmation by email. Since these were digital purchases, I obviously can't return them. However, I also didn't receive any email from the seller to my email address regarding the keysThe next strange thing is that the items were paid for with a Visa card that I don't recognize from the last digits, and all payment methods were deleted from my account. I informed Ebay customer service on the same day, but they only said that it would be forwarded to the department. Of course, the password has now been changed. Has anyone ever had something similar, or can someone give me any tips? What also puzzles me is that I also did not receive any email saying that a foreign device had logged into my account.

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