Buyer claims that he only received an empty envelope! | Members help members

pete141263 · 2025-12-12T09:05:10.263000Z

I am a private seller and sent an envelope with the ordered goods! The buyer claims that the envelope was empty, which is not true. The letter was even weighed at the post office because it was a bit heavier than normal! Proof is available! The buyer is even threatening to call the police, over 6 EUR!? I have the impression that, since the buyer is not requesting a reversal of the transaction, he just wants a second shipment for nothing. What should I do?

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Buyer claims that he only received an empty envelope! | Members help members | eBay Germany