After 20 years, something we haven’t experienced before.Customer buys an item - already while it’s on the way, it becomes clear that he would rather withdraw and contacts us.We tell him that this is no problem and that he can refuse delivery so that the goods are sent right back to us. But that apparently didn’t work, so he opened a return and sends the goods back to us with the reason "didn't like it".As soon as the goods arrived - almost 1 month ago, we refunded the purchase amount immediately...

Hello @gamesorder you've already received a suitable response from the buyer about this. Thanks for the tag @voli-maus 😘 Best regards

Buyer opens payment dispute regarding return shipping label | Members help members

Buyer opens payment dispute regarding return shipping label | Members help members | eBay Germany