Buyer received refund and, after weeks of delay, the goods secretly | Members help members

yy2kq6 · 2025-12-06T18:59:03.664000Z

The situation is as follows:I listed an external SSD on eBay. However, the problem was that the shipment status remained unchanged for weeks, which is why we had assumed that the package had gone missing. The contract was concluded on July 29.On August 19, the buyer initiated a refund request, which I approved on the same day.Now, today, I discovered that the buyer has had the SSD in his possession since September, without informing me of this. That means the buyer got both the money back and the item.In August I also contacted him for the purpose of filing a claim for compensation with Deutsche Post, but I received no response from him. I messaged him again today, but I doubt I'll get a response. What could I do now? What would you do now?

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Buyer received refund and, after weeks of delay, the goods secretly | Members help members | eBay Germany