Buyer does not find the prompt to change the rating | Members help members

writerhof · 2025-09-16T14:02:08.240000Z

I sold an item and agreed with the buyer that he would change his feedback if I canceled the purchase as a goodwill gesture. I sent him the request to change the feedback, but he says he can’t find it. What can I do about that? Unfortunately, the help pages aren’t very helpful, or they’re very repetitive..

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Buyer does not find the prompt to change the rating | Members help members | eBay Germany