Buyer simply sent the item back | Members help members

schwarz7280 · 2026-03-15T19:58:28.981000Z

I sent an item to a buyer who bought it as advertised, and now all of a sudden a package arrived with my sold item and a letter saying that he had bought a white item but received a black one. But he then sent the white one back with a demand for a full refund. It also wasn't done officially through eBay. I messaged him that I would not take it back again since it was a private sale and that I had sent him the correct item. What should I do?

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Buyer simply sent the item back | Members help members | eBay Germany