Buyer cannot mark item as received | Members help members

circulum112 · 2026-04-13T21:39:12.105000Z

Hello everyone, I sold an item this week and got the payment notification via eBay. Unfortunately, I was an idiot and didn’t send it as a tracked parcel, but as a small packet without tracking. The item has arrived with the buyer, he confirmed this to me by email and also left me feedback right away. Unfortunately, according to him, he can’t mark the item as received in his eBay account, so I don’t get my money... What can I do now? How can I expect help from eBay here?

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Buyer cannot mark item as received | Members help members | eBay Germany